A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Spicewood units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Spicewood branch after hearing the same complaint over and over from Spicewood, TX property owners — the "24/7" number that never actually answers. Every technician on our Spicewood roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Mold Remediation in Spicewood isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Spicewood, TX, so you're protected from the moment our truck pulls into the driveway.
Our Spicewood, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Spicewood property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Spicewood call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Spicewood started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Spicewood dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Spicewood response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Spicewood property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Spicewood homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Spicewood businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Spicewood job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Spicewood job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Spicewood, TX means Spicewood response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Spicewood job done, and getting there again is on us, not you.
Tell our Spicewood dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Spicewood address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a Spicewood job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Spicewood work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Spicewood, TX, most Spicewood calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Spicewood job, not an add-on option.
Our Spicewood on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Spicewood insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Spicewood using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Spicewood accounts and assign a dedicated project lead for anything beyond a single unit.
Most Spicewood residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Spicewood service, not an upsell.
Our Spicewood guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Spicewood crews cover that full radius.
Our Spicewood dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Spicewood, TX for larger losses. If your address falls inside or near Spicewood, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Spicewood, Spicewood, TXCall now and speak with a real Spicewood dispatcher, not a national call center.
Call +1-844-234-5373